Cancellation & Refund Policy
Last Updated: Dec 12, 2016
MasterBadge event’s organizers set their own refund policies. Before requesting a refund, first check the event registration forms to see if the event organizer set a refund policy. To request a refund, reach out to the organizer of your event by replying to your order confirmation email. They should respond within 1 week and when issued, refunds can take up to 14 business days to show on your account (21 business days outside the Qatar.).
TIP: Depending on the organizer’s event settings, you may be able to change the name on your order, transfer your registration to someone else or transfer to a different registration or event hosted by the same organizer.
MasterBadge lets organizer set their own refund policies so in most cases, you’ll want to check the policy first before reaching out to the organizer or MasterBadge. The organizer can choose to list their refund policy within the event details, Badge descriptions, order confirmation messages, and/or PDF registration or email confirmation.
You can contact the organizer by responding to your order confirmation email (or any other email from the event organizer.)
You can also reach us to help you resolve your refund request, MasterBadge can’t guarantee the refund unless approved by the organizer, but we can help in making your request reach to them and inform you of such decision.
Please Note that Any Refunds will be done only through the Original Mode of Payment.
Questions About This Policy
If you have any questions about this Policy, please contact us at support@MasterBadge.com
iBusiness Int’l Solutions w.l.l
office 5, Al Darwish Engineering D Ring Road
P.O Box 7127
Doha – Qatar